Developing the Perfect Ghostwriter/Client Relationship
Being online for slightly less than the length of a pregnancy, I can now confidently say that ghostwriting has been the most fluid way for me to find my way to financial success, at least so far. And though I believe the ceiling for earning potential with ghostwriting is high, I also believe it takes far more than having the ability to write. More than just the written word, a ghostwriter’s level of communication must be superior in all levels.
High expectations exist for a ghostwriter’s work before we are ever contacted. Potential clients imagine we are the ones who will be able to render their dreams to reality. It is our job to make this happen. First and foremost we must be able to respect a non-disclosure agreement. For many people hiring a ghostwriter, discretion is key. Ghostwriters might never claim credit for the work they do while ghosting, but we are often rewarded at a slightly higher pay scale for our silence.
Strengthening the ghostwriter/client relationship is something that must be maintained from first contact. Properly gauging client expectations is the best way to ensure that you not only meet them, but consistently and easily surpass them. Here are a few tips to make certain you are starting your relationship off with your best foot forward.
1) Be observant. Whether you are only exchanging an email or are conducting long phone interviews, being a diligent observer is one of the most important attributes of any professional writer. The greater the writer’s interest in the subject matter, the better the writing will naturally be. Listening to the potential client, both in what is communicated and what is not, is the best way to rally your own interest.
2) Make your exchange as personal as you can without ever once abandoning the professional tone. Build the right rapport and it will be easy to settle any miscommunication that might occur. All freelancers would also do well to remember that the first round of communication is an interview for both parties. If there are any visible warning signs that the client might be too demanding or difficult, it is best to decline the job from the beginning. Dismissing a client is never as easy as never taking them on. It is always better to walk away from the track then to keep running around it.
3) Be aware of phrases that jingle your warning bells . If you hear any of the following, it is possible the client isn’t the best fit:
You might have to do a little research… the client has a concept for a book, but will expect you to do all the research and articulation for the final product.
This one’s a quickie… the client has a fundamental misunderstanding about the time and effort it takes to properly craft outstanding copy.
This should be an easy job… see above.
I could write it myself, but I don’t have the time... this client might fancy themselves a writer. They will want to copy edit everything you do. Proceed with caution.
Being a professional ghost writer is an excellent profession and one I’m proud to hold. It takes time to build a scaffolding strong enough to stand on for a long while, but it is always worth the effort to do so. Stand firm with your values and expectations. Don’t work for less than you’re worth. Slow and steady will win the race, and it is far better to have a stable of appreciative clients who provide you with consistent, repeat business than it is to have a lot of one shot clients who micro-manage and over negotiate.
The best relationships are those where each party feels as though they are getting the best end of the deal. For a ghostwriter, this means finding clients who respect their skill and professionalism while remaining tuned to the needs of their clients.
Ghostwriter Dad
Peruse my portfolio or contact me today to discuss your copywriting project.
I can’t wait to hear from you!
SeanMichaelPlatt@gmail.com (562) 972-6842.
6 Responses to “Developing the Perfect Ghostwriter/Client Relationship”
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Those four warning bell comments are so important. I’ve been caught out by three of them in the past.
Professional trust-building and setting out clear statements of intent are crucial in everthing from blogging to coaching.
I really enjoy this blog, Sean. It always amazes me that I don’t find all of the Collective Inkwell and Blueprint crew over here. So much of your content can be applied to other areas as well as ghostwriting, like you mentioned in point 1) Be observant.
If I Twittered I would Tweet!
It’s amazing how your instincts sharpen the longer you do something. I haven’t been doing this long, but I already know my filter is way more focused than it was at the beginning of the year. We can’t make minutes, so it’s important to safeguard our time. Always nice to see you Janice.
Great notes on the warning bells. As a blogger, I’ve noticed that a lot of people don’t seem to respect content production. This comes in the form of comments decrying advertising on the site (I don’t advertise on my consulting site, BlogCrafted, right now because that’s not my goal for it), or in sploggers arguing that there’s nothing wrong with their stealing my copyright content.
In the first case, I think people don’t realize that blogging takes time and effort which I could be using on other products. They’re getting the content for free, so they’re going to have to put up with ads so I can recoup the time I spend researching, writing, and keeping the site in order. And in the second, I think they just don’t respect the content creation process at all.
I just said no to a client because of those warning bells. I’ve learned to do so or I end up in a mess.
I ghostwrite books and I have learned to help the client succeed, and not bail on the long project, which happens.
My contracts include a section on client responsibility – a natter on their need to be responsive.
That’s fine as far as it goes, but I may have stumbled into the real secret:
Demanding monthly payments rather than tying pay to my performance. Knowing they have to cut me a regular check seems to focus their minds more on the project.
Thanks for the post,
Mrs. Micah: I totally agree. That’s why our sniffers have to get better at catching the scent. Otherwise we get hornswaggled. No bueno.
Anne: Good for you for saying no to the client. It’s important, especially when we’re in business for ourselves. The last thing we want to do is keep running around the track.